TVDownloaderTVDownloader

Refund Policy & Terms

1. Acceptance of Terms

By installing the TVD-Telegram Video Downloader extension (‘Extension’) or using our website, you agree to these Terms of Service (‘Terms’). If you disagree with these terms, please do not use our services.

2. Service Description

TVD-Telegram Video Downloader provides a Chrome extension for downloading videos and images from Telegram web client for personal use.

3. User Responsibilities

3.1 Acceptable Use

You agree to:

  • Use the service for personal, non-commercial purposes only
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights
  • Not use the service for any illegal activities

3.2 Prohibited Activities

You must not:

  • Redistribute downloaded content without permission
  • Use the service for commercial purposes without authorization
  • Attempt to modify, reverse-engineer, or hack the extension
  • Use the service to violate any third-party rights

4. Intellectual Property

4.1 Our Rights

  • The Extension and website content are protected by copyright and other intellectual property rights
  • Our trademarks and brand features are protected by law

4.2 User Rights

  • Users retain rights to their downloaded content
  • Users are responsible for obtaining necessary permissions for content use

5. Disclaimer of Warranties

  • The service is provided ‘as is’ without any warranties
  • We do not guarantee uninterrupted or error-free service
  • We are not responsible for downloaded content quality or availability

6. Limitation of Liability

  • We shall not be liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for the service (if any)

7. Service Modifications

We reserve the right to:

  • Modify or discontinue the service at any time
  • Update these terms with reasonable notice
  • Change features or functionality

8. Termination

We may terminate or suspend access to our service immediately if:

  • You violate these Terms
  • You engage in prohibited activities
  • We are required to do so by law

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where TVD-Telegram Video Downloader Inc. is registered.

10. Subscription, Payments and Refunds

10.1 Free Service

  • The basic service is currently provided free of charge
  • We reserve the right to introduce paid features in the future

10.2 Future Payments

  • Any future paid services will be clearly communicated
  • Payments will be processed through secure third-party providers
  • All prices are in USD unless otherwise stated
  • Prices are subject to change with reasonable notice

10.3 Refund Policy

10.3.1 Eligibility for Refunds:

  • Refund requests must be submitted within 14 days of purchase
  • Refunds are available for: • Technical issues that prevent service functionality • Accidental or duplicate purchases • Service not meeting advertised features • Billing errors

10.3.2 Non-refundable Situations:

  • After 14 days from purchase date
  • Usage exceeding 50% of subscription period
  • Terms of Service violations
  • Refund policy abuse
  • Unauthorized reseller purchases

10.3.3 Refund Process:

  • Submit request via support portal or email
  • Include order number and reason
  • Review within 3 business days
  • Refunds processed through original payment method
  • Processing time: 5-10 business days

10.3.4 Partial Refunds:

  • Available for unused subscription periods
  • Pro-rated based on remaining time

10.3.5 Service Cancellation:

  • Immediate upon refund
  • Premium features revert to free tier

10.4 Payment Security

  • All payments processed through secure, PCI-compliant processors
  • No complete credit card information stored
  • Payment data encrypted using industry standards

11. Contact Information

For questions about these Terms:

Email: [email protected] Website: https://tvdownloader.com

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.